Warranty

RETURNS & WARRANTY

I have great confidence in my products offered and have sold to 1000's of satisfied
customers. I have always had a warranty on my clubs under normal playing conditions.
Recently there has been some abuse of this policy and thought I should spell out in full
detail my warranty.

1) Any shaft broken 3 inches or above the hosel will probably be deemed an abused
club. We MUST have the entire broken club for inspection or there is no warranty.
Manufacturer's have tested thousands of shafts and clubs and it is an extreme rarity
that one breaks under normal playing conditions past 3" from the hosel. Breaks like this
usually occur when the club head has impacted the ground (fat) during a normal swing,
and tends to break later during normal ball/club contact.

2) Any club that has had repairs, not performed by me, voids the warranty. I have
certain "signature" techniques that identify clubs "built or repaired" by me.

3) Any club hit from a driving range mat voids the warranty. (see #1)

4) Any club head that detaches from the shaft must be sent back in order
to be repaired. Clubs with just the shaft and no head will not be accepted, replaced, or
repaired.

5) Club heads or shafts that break under normal playing conditions will be repaired free
of charge (labor only) of course.

6) Any dents on the top, bottom, or sides of the clubs are considered abused. Heads
are not designed to be struck at those points.

I appreciate your support and hope that this warranty is spelled out a little better for all
of those involved.

The majority of the component manufacturers we represent offer a lifetime warranty or
something very close to it. Should there ever be a problem, which is almost "never",
the manufacturer backs their components, I will handle all warranty issues from the
manufacturer, on your behalf. I do not warranty equipment, the manufacturer does. I
warrant my workmanship.

No returns will be accepted without a Return Authorization number (RA). To receive an
RA, please Contact Us. State the reason for the return, request a Return Authorization
number, state your name and order information and wait for a response before
returning any merchandise. I will review your request and provide you with an RA and
return instructions if your return request has been approved, as quickly as possible.

You are responsible for shipping and insurance costs to send any items to me. Shipping
and handling fees will not be refunded. I will pay to return your RA approved items.

Unused items (components only) may be returned for any reason within 30 days of
purchase, subject to a 20% restocking charge depending on the item. Any head that
has had the plastic wrapper removed, any shaft that has been cut on, or any grip that
has been installed, or any piece that is not in it's original condition, cannot be returned.

The 20% restocking fee also applies to any components purchased by Conquest Custom
Golf on the customer's behalf, and later need to be returned to the vendor/manufacturer
due to the customer's failure to pay in an agreed upon time frame. A higher charge
may also be levied under certain circumstances.

Conquest Custom Golf warrants all of it's merchandise for one year from the date of
purchase unless otherwise stated, however you may void this warranty if you damage
your equipment through obvious misuse or abuse. Conquest Custom Golf is the only fair
and reasonable decision maker that determines what abuse is.

Conquest Custom Golf reserves the right to refuse to accept a return under these or any
other conditions.